Candle Care & Safety

To ensure you have a long lasting, full fragranced soy candle, you should know the following information:

Create a burn memory: 

– When lighting a soy candle for the first time, allow the wax to melt all the way to the sides of the container.

– The first burn of the candle should last as long as it takes to reach all the way to the edges of the container.

This will give you maximum fragrance and an even burn. If you do not allow the wax pool on the first burn you may get wax remaining along the side of your container.

Trim your wick:

Soy wax does not burn as hot as paraffin wax, so soy wax candles require a thicker wick, which does not burn 100% and needs to be trimmed regularly. Always trim your wick to about 6-8mm before you re-light your candle. This will ensure a longer lasting candle. Doing this will also minimise soot and remove any mushrooming of the wick left from the previous burn. But be sure not to over trim your wick as you may not be able to re-light your candle.

If you do not trim the wick regularly, if the candle is in a draft or is left to burn too long you may get a “mushroom” of carbon on the end of the wick. This may cause some soot to collect inside the container. If this happens, extinguish your candle, wait for it to cool, wipe off the carbon makes with a clean damp cloth and re-light.

Do not blow out the candle:

Extinguish your candle by dipping the wick into the melted wax and straighten. This will stop the wick smoking and will help with re-lightinng the next time.


Please remember the candles are hand poured, not masses produced. Although all effort is made to ensure consistency, every candle will be different.

– When using completely natural soy wax, sometimes you may notice darker patches or wet spots in your container candles. This is not a fault, simply a small blemish where the wax has not adhered to the glass 100%. This does not effect the candle in any way.

– The top of your candle may also appear slightly uneven. This is also a sign of natural soy wax being hand poured.

– Do not leave your candle in direct sunlight as it may turn a nasty yellow colour. It will not affect the candle in any way. It just loses it’s creamy white colour.

General information:

Candles & melts are 100% Natural Soy Wax, What EXACTLY is soy wax?

Soy wax is a vegetable wax made from the oil of soybeans. After harvesting, the beans are cleaned, cracked, de-hulled, and rolled into flakes. The oil is then extracted from the flakes and hydrogenated.


How to use your oil burner with melts:

Ensure the oil burner dish is clean and dry with no traces of water or condensation. Place your melt  in the dish and than turn on your oil burner or light the tealight candle which is placed in the section under the dish. The wax will than liquify but will not “Disappear” it will also re-set once the wax has cooled.

Please remember: To always check your oil burner for cracks before use, do not leave any residue of water, oil or dust in your burner. Burn the oil in the burner for a maximum of three hours at a time and please do not leave the oil burner unattended.


How to replace melts in oil burner?

Let the wax cool in the burner. Once the wax has cooled and hard gently press on one end of the wax. By doing this the wax disc should pop right out of the dish. If the wax does not pop out, than wait until the wax has completely cooled, than place it in the fridge for a few minutes till you notice that the wax has shrinked a little. You can than slide the wax out of the dish.

Please note:

All Exsoylent candle products are used at your own risk. By following our safety instructions we are confident that you will get the most of of your candle and purchase here at Exsoylent candles. Exsoylent candles does not accept responsibility for any damage caused as a result of misussing the products that are sold.

We however offer a money back guarantee on all our products which is the extent of our liabilitiy.


Updated 1st February 2015.